BGASC Customer Reviews
For investors, customer reviews serve as another source of information when making purchasing decisions by helping to gauge whether a particular bullion dealer aligns with their needs and preferences. While highly subjective, customer reviews can be helpful in understanding how online bullion dealers handle customer service, particularly when issues arise with regard to payment, shipping or delivery.
The reviews below have been submitted to us by BGASC customers based on their individual experience and ordering with the company with the most recently shared reviews displayed first.
BGASC Customers Reviews
The reviews below have been submitted by BGASC customers.
Bought a piece of gold, they debited my account, received an email saying the received the payment (echeck) then nothing more. They took the money from my bank account so should be no issue. A week later check he order status page it says canceled. No returned funds,
Probably won't be doing business with this outfit again. I ordered but after placing my order was unable to log back on to check. I called to check and was informed that to login to the website I would have to turn off my VPN (for security purposes) so while I have no complaints about the product this is a future deal breaker and will not be turning off my VPN for this. So 1 star for non-customer oriented practices..
Happy with my purchase these fractional gold eagles from BGASC. The free shipping added extra value and delivery was prompt, which I greatly appreciated
I recently bought some gold coins from BGASC and was relatively happy. Their prices can sometimes be as good as other dealers and they have an extensive selection, including some rare finds. I'd recommend them to other collectors.
I've ordered from BGASC multiple times without any issues. Everything was discrete and done in a timely manner.
First time purchasing from BGASC. Everything went perfectly. Made my very large purchase online. I mailed them a check. They only took a couple days to let the check clear (faster than others where I paid with e-checks and still waiting after 9 days). They also notified me by email when the check arrived. and they mailed my purchase right away after calling me to ask a question during the Hurricane Ian in Florida. They answered promptly when I called on the phone with a different question. Communications A+. I will buy from them again.
I ordered 1 oz Rand bar and was Delivered a very well sealed EMPTY box-Martin at BGASC told me to bad.Said his liability ended with signature-I’m out $1,831
I have placed over a dozen orders this year, totalling in excess of $100k.
BGASC has bee flawless. And their prices (on 1 oz Gold especially) are always either the lowest, or very close.
Only thing that could improve them is to lower the free shipping hurdle to <$1k.
The price I found on this site was wrong ,call to make sure .
7/2022
For the first time after several successful transactions with BGASC, my Driver’s license was scanned as a condition of accepting the package. I will not order online from any company again. LCS only.
Quick and fast shipping after check cleared, everything wrapped and double packaged.
4 star due to following
Only issue is price of shipping free $5000 or more $7.95 plus tax on shipping under 5k where most companies have free shipping on $199
They sent me gold in a non insured package and someone followed the mail closely. Horrid company. I was out $1,800, and the CEO/Owner made sure to email me after I alerted USPS as to how/why I wasn't reguired for signature!! and say he wasn't claiming it on his insurance.
Stay away from this fraud company or you will lose your shipment as well.
My first ever online order. It was $$$$ digits in rolls of 2021 American Silver 1 ounce. It arrived via USPS in one day!! Super fast! Well packaged...double packaged!!
A repeat customer for sure!
Smooth experience and accommodating. Placed several large orders. All shipped smoothly and securely. Had problem on my end with one, having to send another check and they were accommodating. Lowest price on what I got among all the major dealers. I bought years ago as well and everything was packed well, especially the airtites. I wouldn't hesitate buying again.
No longer below spot prices. Same average price as everyone else.
This was my first time purchasing from BGASC and everyone went perfect. Made my purchase. Mailed them a check. They notified me when the check arrived. Gave it 2 days to clear and they mailed my purchase right away. I would not hesitate to buy from them again.
I've bought from them a few times, and the only minor issue I had was quickly corrected. Great service. Highly recommend.
Cannot believe the mark ups!!!!!wasn't like this before Corona virus
Great dealer. Fast shipping and nice selection.
Was my absolute go to until they started Charging tax
Wish they would bring Echeck back
Now charging sales tax ON shipping? No free shipping, but sales tax on shipping?
Decent selection but I am still waiting to find a deal worth buying. I wanted to do a test buy as I do with all new business suppliers But I kept halting the process due to their uninviting pricing.
